Club Membership Terms
Please review the terms of the club membership. All club members must be at least 21 years of age to join.
Benefits of the membership are for club members that are listed on the account and club members must be present for benefits to be applied to on-site purchases and orders. Club member benefits cannot be
transferred, or extended to others. Terms and benefits are subject to change with proper notification and cannot be applied to past purchases made prior to changes.
The club member, upon signing up, is committing to a minimum of 2 wine club season purchases before membership closure to receive full member benefits. The 1st shipment is at the time of sign up. The 2nd shipment is the following season. These benefits cannot be transferred, nor extended to others for use.
Club members can close their membership after the stated above commitment in writing at firstname.lastname@example.org. We must receive requests to close the membership 1 week prior to a club season's processing date in the Spring and Fall. Closure requests receieved after the 1 week date and processing, will need to receive that club season's shipment as we are unable to refund the shipment (may incur fees). Club members that close their account prior to fulfilling the 2 shipment commitment may be charged a cancellation fee. We appreciate your understanding.
The club member must be at least 21 years to accept shipped wine. An adult signature is required and shipments cannot be left at the door of recipients. We recommend shipments be delivered to businesses. The club member is responsible for all costs incurred if a wine shipment is rerouted, returned, or reshipped as the shipping carriers charge fees.
Members who choose to pick up have 2 months during the wine club season to pick up their wine shipment. If the wine is not picked up by the last day of pick ups, the wine shipment will be shipped and a shipping cost applied to the club members account. We are unable to hold shipments long term due to our storage limitations.
Friends, family, or aquaintances may pick up for club members, but the club member will need to notify prior to the visit via email at email@example.com. If over the phone, we will need to verify account information. This insures security of the membership accounts. Thank you.
Customizations & Changes During Club Season
Changes to addresses and customizations (applicable to specific clubs: Innovators, Heritage, Cab) must be done prior to the change/customization deadline of the wine club season. We unfortunately are not able to do customizations and changes after the deadline. We send reminder emails in advance to processing to allow time for updating as it is the club members responsibility to update and customize in the time given.
Address redirects and changes made after shipments have departed will incur shipping fees from the carrier.
Memberships can be placed on hold for up to a year. If a member is unable to continue shipments after that time, we have to close the membership as taking shipments is an active part of the membership. Thank you for your understanding!
Club members can close their membership after the stated commitment in writing at firstname.lastname@example.org. We must receive requests to close the membership 1 week prior to a season's processing date in the Spring and Fall. Closure requests receieved after the 1 week date and processing, will need to receive that season's shipment as we are unable to refund the shipment (may incur fees).